IT Support Representative

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Division: Administration
Department: Information Systems Services
Supervised By: Information Systems Services Coordinator
FLSA Status: Non-exempt/Regular/Full-time
Effective Date: July 2013

Position Summary

Position requires the individual to be able to work independently with little supervision and be capable of making routine decisions that are required to carry out the mission of the Information Systems Services Department. Must be able to manage multiple tasks and activities on a daily basis. Must have extensive technical experience with computers and software.

Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications/Requirements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations

Work Environment

Position requires multiple job skills necessary to solve complex technical problems. The IT Representative must be able to communicate well with all types of computer users from beginner to experienced. The work environment is influenced by many outside factors including program funding, standards/procedures and the ever changing health care environment itself.

Conditions of Employment

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principle job elements essential for making fair pay decisions about jobs.

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